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Process & Performance Management
The primary driver behind many of the projects Multi-Com gets involved
in is a process that the networks we design and deploy
supports. These processes can be simple and focused, such as
accelerating a wide area network in order to enable back up and
recovery using remote assets, or significantly more complex
with many simple and complex processes dependent on the viability of an
underlying network infrastructure. Multi-Com’s decision to
form a service partnership with TML Solutions provides its customers
with the access to process & performance expertise that the
project’s ultimate success is dependent upon.
TML Solutions is a consulting and systems integration firm that
specializes in solving operational process and performance management
problems in areas that include Quality, Safety, Compliance and
Governance. TML uses Enterprise Content Management Technology from
vendors like Opentext, Business Intelligence from vendors like
MicroStrategy and Business Process Management from Opentext. In
addition TML makes extensive use of data collection products such as
Informatica and databases from vendors like Microsoft and Oracle. TML
Solutions builds systems that transform Information Technology
Infrastructures into a task execution support asset that works the way
users work. TML’s solutions deliver exclusively relevant
right information to the right user at the right time in the form based
on the occurrence of an event or a specific task a user is attempting
to execute. The underlying network is critical to the success of most
TML projects and as a result, TML and Multi-Com frequently cooperate on
projects.
Because TML’s expertise foundation is based on solving
Process & Performance Management problems, they bring together
a wide range of skills and “subject matter”
expertise. Vertical experience includes Transportation, Healthcare and
Manufacturing. Cross Industry experience includes work flow, document
management, reporting, archiving, data acquisition, data mining,
reporting, process modeling, data modeling, monitoring and
compliance. TML can frequently preserve the value of
investments in legacy applications, eliminate the need to modify
applications, improve compliance capabilities by linking process
support systems to the documentation that defines the process and
produce information by mining disparate data sources that are usually
not available to a single application. TML’s projects
frequently require the underlying network to make Wide Area Data
Services including accelerated networks and database replication, two
critical areas that Multi-Com Technologies addresses.
At Multi-Com, we believe wholeheartedly in TML’s strategic
vision that solutions driving continuous improvement MUST deliver
exclusively relevant information where and when it is needed.
Deployment of solutions that meet this requirement increase the return
on investment the networks we deliver generate!
Contact
us for more info
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